Introduction
By using Nature’s Genesis Skin and Hair care’s website, you are agreeing to Nature’s Genesis Terms and Conditions and Privacy Policy and agree to abide by them. The Terms and Conditions shall govern every sale from Nature’s Genesis Skin and Haircare to you the customer. At times these Terms and Conditions may change and be updated, and the new terms will apply. It is your responsibility to ensure you keep up to date. If you do not agree with these terms you must not use this website.
Privacy
Your privacy is very important to Nature’s Genesis. All information collected is for the sole purpose of responding to your query or processing your order, updating you on your order, and making sure it is delivered to the correct address. None of your credit or debit card information is stored. If you have clicked to join our mailing list you will be sent newsletters and promotions. If you wish to unsubscribe, please email customerservise@naturesgenesis.co.uk with “UNSUBSCRIBE” in the subject line. At Nature’s Genesis, we do not pass on your contact details to any third parties, unless required to do so by law or regulation. We never sell or share data.
Cookies
This website uses cookies to collect information. Cookies are used to help improve the customer’s experience when using a website. Cookies collect information that helps to ensure purchases run smoothly and to improve the content and the user’s experience of the website. Nature’s Genesis does not use cookies to collect or record personal details such as name, address, or contact details.
Prices and Payments
All prices are shown in Pound Sterling and don’t include postage. Prices are subject to change without notice and the price charged will be in accordance with the price shown on the date the goods were bought.
Payment is to be made via PayPal or by Visa debit/credit card. Please follow the instructions on the payment page to fill in your card details and proceed with payment.
Nature’s Genesis retains full ownership of all products until full payment has been made by you and received by us.
Nature’s Genesis reserves the right to change or amend postage costs for delivery abroad.
We aim to dispatch orders within two working days, however, since our products are handmade in small batches to ensure freshness, at busy times orders may take up to 3 working days to be dispatched.
All international customers are responsible for customs, duties, and brokerage fees which vary with the delivery address. If an international shipment is refused at customs or at the delivery address the customer is responsible for the return freight in addition to the customs, duties, and brokerage fees charged for the return to the United Kingdom.
Product Descriptions
All products are displayed as accurately as possible on this website. However, please be aware that as each product is handmade with natural ingredients, there may be slight variations in colour and scent.
However, we do our possible best to maintain consistency.
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Product Disclaimer
Nature’s Genesis products and the information given on our website are not intended to cure, prevent or diagnose any medical condition.
Using Nature’s Genesis Products
Nature’s Genesis products contain natural ingredients which may cause a reaction if you are allergic. We use allergen-free fragrance oil in order to minimize allergens.
Please ensure you are not allergic to any of the ingredients and please check the ingredients listed. If you have very sensitive skin, it is a good idea to do a skin patch test first. If you are pregnant or planning a pregnancy, please seek medical advice first. Please seek medical advice if you have a nut allergy as nut oils are used in some of the products.
Please do not hesitate to get in touch if you have any questions about the ingredients.
You can email info@naturesgenesis.co.uk, or call us on +447769880517
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